Delivery Manager

About the role

The Delivery Manager will join MetLife’s Technology organization to lead large, complex delivery initiatives across multiple Agile teams. You will work closely with senior business and technology leaders to ensure predictable execution, manage dependencies, and deliver measurable business value as part of the company’s digital transformation journey.

Key responsibilities

• Lead and coordinate delivery across multiple Agile teams within a delivery train or value stream.
• Facilitate key delivery ceremonies and execution cadences, including planning, synchronization, and reviews.
• Coordinate cross‑team dependencies, risks, and release readiness across the delivery landscape.
• Facilitate system‑level demos, delivery syncs, and continuous improvement workshops.
• Manage delivery‑level risks, issues, and impediments, ensuring timely escalation and resolution.
• Ensure alignment between business priorities, roadmaps, backlogs, and delivery execution.
• Optimize flow of work and value delivery using delivery metrics, Kanban, and DevOps practices.
• Identify bottlenecks, delays, and systemic delivery challenges and drive corrective actions.
• Coach teams and leaders on Agile and Lean delivery practices, fostering a culture of ownership and accountability.
• Support Scrum Leaders, Product Owners, and delivery teams in improving ways of working.
• Drive continuous improvement through retrospectives, Inspect & Adapt sessions, and data‑driven insights.
• Support the adoption and maturity of Continuous Delivery and DevOps pipelines.

Required profile

• Strong delivery leadership.
• Excellent stakeholder management.
• Ability to operate effectively in complex, fast‑paced environments.
• Collaboration with Product Management, Business Owners, System Architects, Engineering leaders, Scrum Leaders, and Product Owners.
• Commitment to transparency, accountability, and continuous improvement.

Required skills

• Agile methodologies (Scrum, Kanban).
• DevOps practices.