E-Commerce Content Specialist

About the role

The E‑Commerce Content Specialist will create, manage, and optimise product content across our digital channels, ensuring a compelling shopping experience for food and beverage customers. You will work closely with commercial, design and tech teams to keep product listings accurate, engaging and conversion‑focused.

Key responsibilities

• Write, upload and maintain product titles, descriptions and attributes for the Spinneys app, website and aggregator platforms (Talabat, Instashop, etc.).
• Ensure consistency of tone, accuracy and quality across all listings.
• Collaborate with category and commercial teams to prioritise new item uploads and updates.
• Optimise content for SEO/ASO to improve discoverability and conversion rates.
• Coordinate visual assets with design and photography teams, managing banners, hero tiles and seasonal placements.
• Audit product data for completeness, duplication and accuracy.
• Monitor performance metrics (CTR, conversion, bounce rate) and recommend improvements.
• Support launches of new categories, promotions and seasonal campaigns with timely content updates.

Required profile

• Bachelor’s degree in Business, Marketing or a related field (preferred).
• Minimum 2 years of experience in retail, preferably in e‑commerce.
• Strong analytical ability to interpret sales data and market trends.
• Excellent communication and customer‑service skills.
• Organisational and problem‑solving capabilities.

Required skills

• Experience with e‑commerce platforms such as Magento.
• Familiarity with ERP systems.
• SEO and ASO optimisation techniques.
• Data analysis for performance tracking.