Elevator & Escalator Service Technician

About the role

Otis is looking for an experienced Service Technician to join its Cairo team. You will be responsible for ensuring the safe and reliable operation of elevators and escalators through troubleshooting, repairs, and preventive maintenance.

Key responsibilities

• Diagnose and resolve technical issues in elevator and escalator systems.
• Perform repairs and routine maintenance on installed equipment.
• Carry out Planned Preventive Maintenance (PPM) to maximise performance and safety.
• Maintain accurate service records and documentation.
• Collaborate with colleagues to deliver high‑quality customer service.

Required profile

• ITI/Diploma in Electrical or Mechanical engineering or B.Tech.
• Minimum 5 years of experience in the elevator/escalator industry.
• Strong knowledge of elevator and escalator components and safety regulations.
• Ability to work independently and as part of a team.
• Excellent problem‑solving and communication skills.

Required skills

• Elevator system troubleshooting
• Escalator system troubleshooting
• Planned Preventive Maintenance (PPM)
• Technical diagnostics for vertical transport equipment

What we offer

• Opportunity to work for a global leader in vertical transportation.
• Access to training and development programs.
• Dynamic, safety‑focused work environment.