Facilities Coordinator – Document Control & FM Operations

About the role

The Facilities Coordinator will manage the master facilities document control system and support day‑to‑day FM operations across multiple projects in Katameya, Cairo. You will act as the central point for tenant service requests, vendor coordination, and reporting.

Key responsibilities

• Maintain and continuously update the master facilities document control system, including contracts, drawings, submittals, handover packages, as‑built registers, and O&M manuals.
• Own the Master PPM Calendar, KPI/SLA scorecards, and staffing delivery trackers, consolidating inputs from site supervisors for management reporting.
• Schedule meetings, site visits, and vendor/consultant appointments across all active projects.
• Log tenant service requests and complaints, route them to the appropriate site team, and track to closure.
• Maintain vendor and contractor contact database, contract renewal calendar, and insurance/certification expiry tracker.
• Track purchase orders, invoices, and payment approvals, liaising with finance/accounts.
• Support preparation of the Monthly FM Report to Management.
• Maintain correspondence logs, meeting minutes, and action‑item trackers for facilities‑related meetings.
• Assist onboarding of new hires and vendors into the facilities management system.
• Help roll out new SOPs, PPM templates, and reporting tools as the portfolio expands.

Required profile

• 3‑5 years of experience in facilities, real estate, or project coordination/administration.
• Bachelor’s degree in business administration, engineering, or related field, or equivalent experience.
• Fluent in Arabic and English, both written and spoken.
• Strong organizational and documentation skills with the ability to work independently.

Required skills

• Microsoft Office
• Google Workspace
• Excel