Front Desk Receptionist

About the role

The clinic is seeking a full-time Front Desk Receptionist to be the first point of contact for patients in Giza. You will ensure a welcoming, organized environment while supporting the medical team with administrative tasks.

Key responsibilities

• Greet patients and manage check-in and check-out procedures.
• Answer, direct and take messages on a multi-line phone system.
• Schedule, confirm and reschedule appointments.
• Handle patient inquiries and maintain accurate records.
• Coordinate patient flow and manage the waiting area.
• Perform clerical duties such as filing, data entry and document preparation.
• Collaborate with medical and administrative staff to ensure a professional patient experience.

Required profile

• Strong customer service and communication skills.
• Experience in a medical or clinic front-desk setting (preferred).
• Understanding of patient confidentiality and basic medical terminology (advantage).
• High school diploma or equivalent; office administration training is a plus.
• Reliability, punctuality and a professional demeanor.

Required skills

• Proficiency with multi-line phone systems.
• Appointment scheduling software.
• Office software (e.g., Microsoft Office).
• Data entry and filing.