Front Desk Specialist

About the role

We are looking for a Front Desk Specialist to be the first point of contact at our culinary arts school in New Cairo. The role is full‑time and on‑site, welcoming students, guests and business clients while providing accurate information about our classes and facilities.

Key responsibilities

• Greet and assist visitors with professionalism and courtesy.
• Answer, screen and direct phone calls, emails and general inquiries.
• Manage reservations, class bookings and conference‑room schedules.
• Process payments, update records and maintain visitor logs.
• Coordinate with instructors and kitchen staff to ensure smooth operations.
• Handle incoming mail and deliveries and keep the reception area tidy and presentable.

Required profile

• Bachelor’s degree or equivalent.
• Excellent communication and interpersonal skills.
• Professional appearance and customer‑focused attitude.
• Fluency in English.
• Previous experience in reception, front‑desk or customer service is preferred.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.

What we offer

• Competitive salary and benefits package.
• Supportive, collaborative work environment.
• Opportunities for learning, career development and growth.