German‑Speaking KPO Associate (Cairo, Egypt)

About the role

We are looking for German‑speaking KPO Associates to join our team in Cairo. The role supports international clients by performing knowledge‑based research, data processing, documentation, analysis and back‑office operations while maintaining high standards of accuracy and quality.

Key responsibilities

• Handle German‑language KPO and back‑office processes for international clients.
• Review, validate and process business information and documents.
• Perform online research and collect relevant information from reliable sources.
• Analyze and organize data according to defined processes and guidelines.
• Prepare reports, summaries and business documentation.
• Maintain accurate records in internal systems and databases.
• Communicate with internal teams and international stakeholders in German and English.

Required profile

• Bachelor’s degree in Business, Commerce, IT, Computer Science, Languages, Economics or related field (freshers welcome).
• Good written and spoken German (B1/B2 minimum, higher preferred for some processes).
• Good English communication skills.
• Strong attention to detail, analytical and problem‑solving abilities.
• For experienced candidates: 1–5+ years in KPO, BPO, shared services, research, data processing or related areas.

Required skills

• MS Excel
• MS Office
• CRM systems
• ERP systems
• Ticketing or workflow systems
• Data analysis
• Internet research

What we offer

• Comprehensive process and language training.
• Career growth and internal mobility opportunities.
• Exposure to international clients and processes.
• Competitive salary and performance incentives.
• Social and medical benefits where applicable.
• Transportation support where applicable.
• Professional, multicultural work environment.