Human Resources Services Specialist

About the role

Americana Restaurants, a leading operator of international restaurant brands across the MENA region, is seeking a Human Resources Services Specialist. You will be responsible for managing social insurance documentation and supporting HR processes for new hires, separations, and employee inquiries.

Key responsibilities

• Review and file Form 1 for newly hired employees and Form 6 for separated employees.
• Ensure notices for interrupted employees are properly documented.
• Deliver Social Insurance Form 2 annually according to the submission schedule of all SI offices.
• Submit Forms 1 & 6 (resignation and interruption) within agreed timelines to close SI coverage.
• Track registration of Form 6 in the SI office to confirm completed transactions.
• Maintain an accurate database of all SI data and transactions.
• Validate recorded insurance data against payroll records each month.
• Prepare reports required for SI inspections and regulatory compliance.
• Respond to employee inquiries, requests, and complaints related to social insurance.
• Document employee injury or death cases in line with social insurance law and company procedures.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 2‑3 years of experience handling labor office filings and social insurance processes.

Required skills

What we offer

• Opportunity to work with leading global restaurant brands.
• Dynamic, fast‑paced environment with regional growth.