Merchant Settlement Assistant Manager

About the role

Network International is seeking a Merchant Settlement Assistant Manager to oversee the end‑to‑end processing of merchant payments, vouchers and back‑office activities. The role ensures timely settlement, accurate reconciliation and prompt resolution of merchant queries, focusing on the top 20 merchants.

Key responsibilities

• Check and release merchant payments through the Smart Business platform.
• Validate and release telegraphic transfers issued via SB.
• Review refund and sale batch files for accuracy.
• Process pick‑up card fee collection batches and issue related cheques.
• Resolve merchant queries and reconciliation issues promptly.
• Perform general ledger (G/L) reconciliation and account opening as needed.
• Release daily settlement vouchers and miscellaneous vouchers according to the accounting plan.
• Mentor new hires, maintain proper document filing, and compile monthly MIS reports.
• Generate and publish RAG reports for merchants and support the help‑desk to meet TATs.

Required profile

• Bachelor’s degree, preferably in accounting or finance.
• Previous experience in accountancy, banking operations or settlement functions.
• Strong knowledge of payment processing and merchant services.
• Ability to work within defined timelines and compliance procedures.
• Excellent analytical and problem‑solving skills.

Required skills

• Proficiency in MS Office.