Rental Coordinator

About the role

You will be the vital link between our gear room and on‑set productions, ensuring equipment is accurately quoted, packed, dispatched and returned in perfect condition. Clients rely on you to deliver the right gear on time, every time.

Key responsibilities

• Maintain a tidy, safe equipment room; unpack, test, and log returned gear, flagging any faults.
• Build detailed quotes from client gear lists, recommend missing items, and stay within budget.
• Pack jobs securely, verify completeness, and confirm client requirements before dispatch.
• Monitor the inbox daily for gear lists, accounting queries, and subcontracted hires.
• Follow up on unconfirmed jobs, new accounts, outstanding payments, and studio equipment needs.
• Source external equipment when unavailable in‑house and coordinate repairs with suppliers.
• Deliver and collect gear on‑site, set up equipment as required.
• Run the daily dashboard to track pending confirmations, packing, returns, late jobs, missing items, invoicing and finalisation.

Required profile

• Valid driver’s licence and confidence driving a loaded van.
• Sharp attention to detail to spot missing or damaged items early.
• Working knowledge of photo and video production gear (cameras, lighting, grip, audio).
• Ability to build accurate gear lists, estimates and anticipate client needs.
• Clear, prompt written communication for client emails and internal handovers.
• Comfort with a booking/inventory system and daily dashboard management.
• Physical capability to lift and move equipment cases.

Required skills

• Photo and video production gear knowledge (cameras, lighting, grip, audio)
• Inventory management system usage