Restaurant Supervisor

About the role

The Restaurant Supervisor ensures that the dining area operates smoothly, delivering high‑quality service to guests while leading a cohesive team. This full‑time, on‑site position is based at 16 Saray El Gezira Street in Cairo, Egypt.

Key responsibilities

• Coordinate staff to provide optimal guest service and meet guest needs.
• Inspect staff grooming, attire, and overall appearance, correcting deficiencies as needed.
• Perform opening and closing duties, including setup of supplies, equipment cleaning, and securing the premises.
• Maintain organized storage areas, enforce FIFO practices, and ensure cleanliness.
• Conduct inventories, stock supplies, and requisition necessary items.
• Monitor dining room seating, service flow, safety, and guest well‑being.
• Complete work orders for maintenance and repairs.
• Assist management with hiring, training, scheduling, performance evaluation, counseling, and disciplinary actions.
• Uphold company safety, security, and confidentiality policies.
• Welcome guests, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum of 2 years of relevant work experience in food and beverage service.
• At least 1 year of supervisory experience.
• No specific license or certification required.

Required skills