School Operations Officer

About the role

The School Operations Officer is responsible for ensuring that the school runs smoothly on a daily basis. This role oversees facilities, assets, and support services to create a safe and efficient learning environment for students and staff.

Key responsibilities

• Manage day‑to‑day school operations, ensuring readiness for students and staff.
• Oversee facilities, classrooms, workshops, laboratories, and administrative areas.
• Coordinate maintenance, cleaning, security, transportation, and other support services.
• Manage school assets, inventory, equipment, uniforms, and operational supplies.
• Handle procurement requests, supplier relations, contractors, and service providers.
• Implement health, safety, security, and emergency procedures.
• Organise school events, activities, visits, examinations, and related operational requirements.
• Monitor attendance and discipline of support staff.
• Ensure compliance with operational policies, procedures, and checklists.
• Maintain operational records and documentation.
• Track operational KPIs and follow up on corrective actions.
• Prepare regular operational reports for the School Manager and central management.
• Coordinate with academic, HR, finance, procurement, and quality teams.
• Resolve operational issues promptly.

Required profile

• Bachelor’s degree in Business Administration, Management, Engineering, or a related field.
• Minimum 7 years of experience in operations, school administration, facility management, or a similar role.
• Strong planning, organization, and problem‑solving abilities.
• Experience managing suppliers, contractors, and support services.
• Good understanding of facility management, health & safety, and asset management.
• Excellent communication and coordination skills.
• Ability to work independently and take ownership of school operations.
• Proficient reporting and documentation capabilities.

Required skills

• Microsoft Office