Telesales Representative (Full-time)

About the role

We are looking for a motivated Telesales Representative to join our team in Maadi, Cairo. You will be responsible for initiating sales conversations, understanding customer needs, and promoting our training programs.

Key responsibilities

• Initiate outbound phone calls to potential customers and introduce EYouth Learning programs.
• Engage customers by asking relevant questions, actively listening, and documenting their information, payment details, and feedback.
• Generate repeat sales by matching program offerings to customer requirements.
• Stay informed about all available training programs and communicate new offerings.
• Answer customer inquiries, handle objections, and provide accurate information about our services.

Required profile

• Bachelor's degree in business or a related field.
• Excellent communication and creative thinking abilities.
• Strong sales aptitude with the ability to engage customers meaningfully.
• Resilience in handling rejection and managing stress.
• Prior sales experience in the education sector is a plus.

Required skills

• Effective telephone communication.
• Active listening and questioning techniques.
• Customer relationship management.

What we offer

• Full‑time permanent position.
• Hybrid work model: office presence in Maadi with up to 4 remote days per month.
• Two days off per week (Friday and Saturday).
• Opportunity to grow within the education and training industry.