Telesales Representative

About the role

The Telesales Representative will contact potential and existing customers by phone to promote and sell our range of products and services. You will work from our Al Giza Mohandessin office, handling inbound inquiries, following up on marketing leads and ensuring a smooth sales process from prospecting to closing.

Key responsibilities

• Make outbound calls to generate new business and nurture existing accounts.
• Identify customer needs, propose appropriate solutions and close sales.
• Answer customer questions clearly and professionally, turning inquiries into sales opportunities.
• Follow up on marketing leads, build strong relationships and keep accurate records in the CRM system.
• Handle objections confidently and provide detailed product information.
• Achieve or exceed defined sales targets and key performance indicators.

Required profile

• Strong verbal communication and listening skills.
• Ability to understand customer requirements and match them with suitable solutions.
• Goal‑oriented mindset with a proven track record of meeting sales targets.
• Comfortable working in a fast‑paced, call‑center environment.

Required skills

• Experience using a CRM system to log interactions and manage leads.