Vendor Relationship Specialist

About the role

We are looking for a Vendor Relationship Specialist to manage relationships with strategic training vendors and certification partners for a leading IT training provider. The role serves as the primary point of contact, ensuring compliance, accurate documentation, and smooth coordination across Training, Operations, and Sales teams.

Key responsibilities

• Manage day‑to‑day communication with strategic training vendors and certification partners, handling inquiries, escalations, and follow‑ups.
• Monitor vendor updates, campaigns, and new programs, and relay relevant information internally.
• Track compliance requirements, certification renewals, partner status deadlines, and audit needs, maintaining audit‑ready documentation.
• Maintain vendor portals, ensuring timely and accurate submissions and record keeping.
• Coordinate with Sales, Business Development, Training, and Operations teams on vendor‑driven opportunities, eligibility, and program updates.
• Prepare comprehensive opportunity briefs for hand‑off to Sales/BD teams.

Required profile

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2–5 years of experience in IT training, IT services, education, or a similar industry.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Strong decision‑making, problem‑solving, organizational, and multitasking abilities.
• Proven ability to build and maintain professional relationships with external vendors and partners.

Required skills

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Experience using email systems and vendor portals.