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Cabin Crew - Egypt

Careers · Cairo

جديد
Junior 🇬🇧 English
Microsoft Office

وصف الوظيفة

About the role

Air Arabia is recruiting cabin crew for its Egypt route. The cabin crew acts as the airline's ambassador, promotes a positive corporate image and ensures every passenger receives excellent service while staying safe and comfortable throughout the flight. Fresh graduates are encouraged to apply.

Key responsibilities

  • Ensure timely attendance, proper grooming, fitness and legal status for assigned flights, attend briefings and follow company policies and procedures.
  • Instruct passengers on safety procedures, identify safety and security risks and work with the Cabin Supervisor to take remedial action according to SOPs.
  • Administer first aid where necessary and inform the Cabin Supervisor, flight crew and captain of any irregularities or malfunctions.
  • Welcome passengers, assist with boarding, enter data in the aircraft logbook and attend to individual requests and needs.
  • Promote on-board meals, products and the Charity Cloud programme to meet sales targets, and handle cash and credit card payments securely.
  • Check supplies, emergency equipment and catering equipment before take-off, help clean the cabin at transit stations and ensure a smooth handover to catering, cleaning and maintenance staff.
  • Carry out post-flight briefings and assessments, evaluate the Cabin Supervisor, report problems and close and seal duty-free containers.
  • Act as Cabin Supervisor when designated by the captain, maintain professional knowledge through recurrent training and keep a current licence.

Required profile

  • Diploma or higher secondary certificate; a travel or tourism diploma is a plus.
  • Fitness to fly, good general health and no serious medical conditions or chronic diseases.
  • Presentable, friendly and able to stay positive under stress.
  • Customer service oriented, able to handle difficult or angry customers without damaging the corporate image.
  • Proactive, self-motivated, with strong teamwork, time management and problem-solving skills.
  • Fluent in English; other languages are an advantage depending on airline requirements.
  • Previous cabin crew or airline/hospitality customer service experience, and an active cabin crew licence, are advantages.
  • Ability to work shifts and long hours, and to adapt to frequent schedule changes.

Required skills

  • First aid, safety and emergency procedures training is an added value.
  • Proficiency in Microsoft Office.

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Source : ats:successfactors

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