Call Center Sales Specialist

About the role

We are looking for a motivated Call Center Sales Specialist to engage existing customers, promote course renewals, and drive conversion rates. You will act as a trusted advisor throughout the student journey, ensuring high‑quality support and personalized learning recommendations.

Key responsibilities

• Contact existing customers to promote course renewals and increase conversion rates.
• Follow up with customers to understand their needs and recommend personalized learning solutions.
• Provide professional support throughout the student journey and handle inquiries promptly.
• Monitor student progress, analyze data, and suggest improvements to boost learning outcomes and renewals.
• Build strong relationships to enhance satisfaction, encourage repeat business, and generate referrals.

Required profile

• Minimum 1 year of experience in sales or customer service.
• Strong communication and persuasion abilities.
• Target‑driven and comfortable in a performance‑based environment.
• Motivated to achieve and exceed sales targets with a commission‑focused mindset.

Required skills

What we offer

• Basic salary plus unlimited commission.
• Paid training to ensure success.
• Social insurance and medical insurance coverage.