Front Desk Administrator

About the role

We are seeking an organized and professional Front Desk Administrator to be the first point of contact at our Dokki branch. The role combines reception duties with basic administrative support, ensuring visitors and students experience a smooth and welcoming environment. You will serve as the primary point of contact for all visitors and students, handling inquiries and supporting the administrative team with day‑to‑day operations.

Key responsibilities

• Greet students and visitors, directing them to the appropriate person or classroom.
• Answer incoming phone calls and respond to inquiries via WhatsApp and email.
• Process student registrations and maintain up‑to‑date digital and physical records.
• Perform routine office tasks such as printing, filing, and data entry.
• Coordinate with team members to keep the reception area tidy and professional.
• Work flexible rotational shifts within the 9:30 AM – 9:30 PM window, with one day off per week (Friday).

Required profile

• Excellent communication and interpersonal abilities.
• Strong multitasking and problem‑solving mindset.
• Willingness to work flexible, rotational shifts.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.