Key Control Testing Manager (Cairo)

About the role

Bupa Global is looking for a Key Control Testing Manager to lead a Cairo-based team of five Control Assessors delivering Key Control testing across Insurance and Functions. The role supports first-line ownership of risks and controls, reports to a senior UKI first-line leader and acts as the main link between the Cairo team, UK senior leaders, business control owners and international colleagues. It is a full-time hybrid position.

Key responsibilities

• Lead, coach and manage five Control Assessors in Cairo, setting objectives, monitoring performance and supporting capability development.
• Plan, prioritise and allocate control testing activity so it meets agreed timelines, methodology and quality standards.
• Provide first-line quality review of completed testing, ensuring findings are evidence-based and clearly explained.
• Act as the day-to-day contact for UK senior leaders, business control owners and international colleagues, managing expectations across locations and time zones.
• Build relationships with stakeholders in Insurance, Functions, Risk and Compliance, resolving issues and progressing agreed actions.
• Oversee testing of controls covering regulated activities, customer outcomes, operational resilience, conduct risk, financial crime, data quality, third-party oversight and SMCR-related accountabilities.
• Ensure SMART actions are agreed with control owners and tracked to closure; prepare control performance reports and action tracking updates for senior management and governance forums.
• Identify themes and opportunities to simplify, standardise and automate controls, and support preparation for RCSA, second-line assurance, internal audit and regulatory reviews.

Required profile

• Experience leading, coaching or supervising a team, ideally in assurance, risk, compliance, operations, controls or a regulated business.
• Strong people management and stakeholder management skills, with the confidence to work with senior leaders across international locations.
• Experience in process engineering, process improvement, internal audit, risk and controls, assurance, compliance monitoring or control testing is desirable.
• Experience developing and documenting controls, including objectives, descriptions, testing requirements, evidence standards and operating frequency.
• Evidence of operating in highly regulated environments, with an understanding of FCA rules and handbooks and ICOBS standards and principles (desirable).

Required skills

• Ability to assess process design, identify key control points and turn process risks into proportionate control and testing requirements.
• Excellent written and verbal communication, critical thinking and record keeping.
• Adaptability, collaboration and the ability to work across time zones.