Medical Front Office Coordinator – Alexandria, VA

About the role

The Medical Front Office Coordinator supports the hearing‑care clinic by delivering friendly, efficient service to clients and ensuring smooth daily operations. You will act as the first point of contact, manage appointments, and help maintain a welcoming environment for patients.

Key responsibilities

• Maintain client charts and keep all information up‑to‑date.
• Make welcome and confirmation calls, providing enthusiastic customer service.
• Manage the clinic schedule for walk‑in, curbside, and scheduled appointments.
• Enter stock and custom orders, perform weekly inventory audits.
• Handle cash and bank deposits, complete end‑of‑day financial reports.
• Keep the front‑office area clean, organized, and inviting.
• Perform basic hearing‑aid cleaning, repairs, and troubleshooting.
• Stay informed on HearUSA products, promotions, and pricing.

Required profile

• High School Diploma or equivalent.
• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Strong multitasking, organization, and time‑management abilities.

Required skills

• Proficiency with MS Office.
• Experience using scheduling software.

What we offer

• Competitive hourly wage of $19 with monthly bonus opportunities.
• Comprehensive benefits package, paid holidays, PTO, 401(k) match.
• Ongoing training, mentorship, and professional development.
• Access to a supportive community and field support for the hearing center.