Sales Account Manager

About the role

Dawam Business Solutions is looking for a Sales Account Manager in Sheikh Zayed. The role builds and maintains strong, long-term client relationships across various industries, ensuring clients receive exceptional service and value.

Key responsibilities

• Develop a deep understanding of each client's business, including industry trends, challenges and goals
• Drive cross-selling and up-selling initiatives to maximise account revenue and deepen client relationships
• Conduct business reviews with clients to evaluate performance, assess satisfaction and discuss new business opportunities
• Analyse market trends, competitor activity and industry developments to anticipate client needs
• Measure client satisfaction regularly and take proactive steps to improve service where needed

Required profile

• Bachelor's degree in business, marketing, sales or a related field, or equivalent experience
• Proven experience (typically 5+ years) as a Key Account Manager or in a client management role, ideally in the Fin-tech sector
• Hardware or software sales experience
• Giza residents only

Required skills

• Excellent interpersonal, communication and relationship-building skills
• Strong sales skills, with the ability to develop strategies that raise revenue and improve client satisfaction

What we offer

• Social and medical insurance
• Quarterly commission based on KPIs