Tele‑sales Representative – Call Center (Mohandessin)

About the role

We are seeking an energetic Tele‑sales Representative to join our call‑center team in Mohandessin, Cairo. The role involves handling both inbound and outbound calls and chat inquiries, assisting customers, and driving sales to meet monthly targets.

Key responsibilities

• Manage inbound and outbound sales calls and provide chat support.
• Present, promote, and sell products and services to existing and potential customers.
• Maintain up‑to‑date product knowledge to answer customer questions accurately.
• Follow up on customer inquiries to ensure satisfaction and successful conversion.
• Achieve and exceed assigned sales targets.
• Record customer interactions in the CRM system.

Required profile

• Minimum 1 year of telesales experience, preferably in e‑commerce.
• Experience dealing with Gulf‑region customers (Saudi Arabia, Kuwait, UAE, etc.) is highly preferred.
• Fluent in Gulf Arabic dialect (spoken or understood).
• Excellent communication, negotiation, and customer‑service skills.
• Ability to work under pressure and meet targets.

Required skills

• Basic computer skills.
• Familiarity with CRM systems (knowledge of any CRM is a plus).

What we offer

• Fixed salary plus attractive commission based on target achievement.
• Clear career path with promotion opportunities after six months.
• Supportive work environment that encourages growth and learning.