Warehouse & Fulfillment Specialist

About the role

We are seeking a Warehouse & Fulfillment Specialist to join our Cairo office and support daily warehouse and logistics operations. The role focuses on accurate order processing, inventory control, and seamless coordination with couriers and suppliers to ensure a high‑quality customer experience.

Key responsibilities

• Coordinate receiving, storage, picking, packing and dispatch to achieve timely order fulfillment.
• Create and manage shipments through courier platforms, ensuring on‑time handover to delivery partners.
• Monitor inventory movements, conduct regular stock counts and resolve discrepancies.
• Maintain accurate warehouse records, shipping documentation and fulfillment reports.
• Communicate with suppliers, couriers and internal teams to keep operational workflows smooth.
• Follow up on delivery issues and resolve customer shipment concerns promptly.
• Support continuous improvement initiatives to boost efficiency and service quality.

Required profile

• 2–3 years of experience in warehouse operations, fulfillment, logistics or supply chain.
• Bachelor’s degree preferred.
• Proven ability to work on‑site and commute to the head office within 30–45 minutes.
• Strong analytical, organizational and communication skills.

Required skills

• Hands‑on experience with Shopify.
• Familiarity with courier/shipping platforms, preferably Bosta.
• Proficiency in Microsoft Excel and other Office applications.
• Comfort using Google Workspace tools.

What we offer

• Professional, collaborative work environment.
• Opportunities for career growth and development.
• Hands‑on experience in e‑commerce, fulfillment and supply‑chain operations.
• Contribution to a fast‑growing business.