Call Center Agent – Vodafone UK (English Speakers)
VOIS Egypt · Cairo
Job description
About the role
The position serves as the first point of contact for Vodafone UK customers in Cairo. You will handle inbound calls, address inquiries, and ensure a positive customer experience while representing the brand professionally.
Key responsibilities
- Answer incoming calls from Vodafone UK customers and provide accurate information.
- Resolve customer issues and inquiries efficiently.
- Maintain high service standards and uphold the company’s image.
Required profile
- Fluent English (C1 level) is mandatory.
- Egyptian nationality; open to graduates and gap‑year students.
- Strong communication and interpersonal skills.
- Both male and female candidates are welcome.
What we offer
- Hybrid work model with two days on‑site per week.
- Laptop/PC and internet allowance provided.
- Five working days plus two rotational days off.
- Profit‑share, social and medical insurance.
- Annual salary increase after conversion.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 weeks ago
Expires 1 month from now
53 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
VOIS Egypt
Cairo