Call Center Agent – Vodafone UK (English Speakers)
VOIS Egypt · Cairo
Job description
About the role
The position serves as the first point of contact for Vodafone UK customers in Cairo. You will handle inbound calls, address inquiries, and ensure a positive customer experience while representing the brand professionally.
Key responsibilities
- Answer incoming calls from Vodafone UK customers and provide accurate information.
- Resolve customer issues and inquiries efficiently.
- Maintain high service standards and uphold the company’s image.
Required profile
- Fluent English (C1 level) is mandatory.
- Egyptian nationality; open to graduates and gap‑year students.
- Strong communication and interpersonal skills.
- Both male and female candidates are welcome.
What we offer
- Hybrid work model with two days on‑site per week.
- Laptop/PC and internet allowance provided.
- Five working days plus two rotational days off.
- Profit‑share, social and medical insurance.
- Annual salary increase after conversion.
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Published 3 hours ago
Expires 1 month from now
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VOIS Egypt
Cairo
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