Reservations Specialist - Luxury Hospitality
Divine Hospitality · Nouveau Caire
Descripcion del puesto
About the Role
Join Divine Hospitality, a premier hospitality group redefining luxury lifestyle and dining experiences across the MENA region. As a Reservations Specialist for our flagship concept, Bar Du Port in New Cairo, you will be the first point of contact for our elite clientele, ensuring a seamless and sophisticated booking journey from the very first interaction.
Main Missions
- Manage all reservation inquiries via telephone, email, and online booking platforms with utmost professionalism.
- Coordinate and confirm bookings, ensuring all details are accurately recorded in the system.
- Handle special requests and manage VIP guest requirements to provide a personalized experience.
- Optimize table allocation in close collaboration with the hosting team to maximize restaurant flow and efficiency.
- Maintain precise and up-to-date guest records and reservation logs.
Candidate Profile
- Proven experience in luxury hospitality or high-end restaurant reservations.
- Exceptional customer service skills with a focus on detail and elegance.
- Ability to thrive in a fast-paced, high-pressure environment.
- Strong organizational skills and ability to multitask effectively.
- Fluent in English; proficiency in additional languages is a significant advantage.
Required Skills
- Mastery of Restaurant Reservation Systems (RMS)
- High-end Guest Relations & VIP Management
- Effective Communication & Telephone Etiquette
- Time Management & Coordination
- Problem-Solving under pressure
Questions fréquentes
Por que reporta esta oferta?
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
Publicado hace 2 semanas
Expira en 1 mes
36 vistas · 0 candidaturas
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
Divine Hospitality
Nouveau Caire
Ofertas relacionadas
-
Directeur/Directrice de la Technologie Immobilière
Marriott International Le Caire -
Food & Beverage Manager – JW Marriott Hotel Cairo
JW Marriott Hotel Cairo Le Caire -
Responsable Restauration / Food & Beverage Manager (Hôtel 5★)
JW Marriott Hotel Cairo Le Caire -
Assistant Housekeeping Manager – JW Marriott Residences New Cairo
JW Marriott Residences New Cairo Le Caire -
Hôtesse d'Accueil – Restaurant haut de gamme (Caire)
Accor Qesm Qasr El Nile