Senior Guest Experience Host

About the role

SuperPark is looking for a Senior Guest Experience Host to lead the guest journey at its new indoor activity park in 6 October City, Egypt. In this full‑time, on‑site position you will ensure every visitor enjoys a safe, fun and memorable experience while supporting daily park operations.

Key responsibilities

• Welcome guests, answer questions and provide information about park activities.
• Deliver interactive experiences and ensure high standards of service throughout the visitor’s stay.
• Oversee daily operations, including coordination with food & beverage and sales teams.
• Train, mentor and coach team members to maintain excellent service quality.
• Collaborate with sales to promote park offerings and drive attendance.

Required profile

• Strong verbal and written communication and customer‑service skills.
• 2–4 years of experience training team members and fostering a welcoming environment.
• Proven teamwork and leadership abilities.
• Background in entertainment, recreation or hospitality is advantageous.
• Fluency in English; additional languages are a plus.

Required skills