Beverage Manager

About the role

Kempinski is looking for a Beverage Manager in Cairo to assist the Assistant Director of Food & Beverage - Beverage in coordinating all phases of restaurant, outlet, bar and banquet beverage operations in the hotel on a daily basis, including programme planning and quality control. The role maintains the hotel's services and reputation and acts as a management representative.

Key responsibilities

• Know and enforce local alcohol ordinances, schedule alcohol service staff and oversee alcohol functions each day
• Prepare and place alcohol orders, stock service and lobby bars, and reconcile monthly alcohol and mixer inventory with purchases
• Purchase alcohol, bottled water and soft drinks for food service and banquets, and complete banquet bar paperwork and cash deposits
• Train staff on local alcohol laws and customer service, supervise the bar operation and create a positive team atmosphere
• Maintain records of staff, costs and budgets, prepare payroll, handle guest complaints and coach the team
• Meet with sales reps to order supplies, arrange maintenance, and forecast restaurant and bar needs
• Take ownership of issues, follow up on tasks and give updates to the Director of Food & Beverage

Required profile

• Previous experience in a similar role or 5-10 years of beverage operations experience
• Excellent verbal communication in English and professional appearance
• Strong customer service orientation, able to multi-task in a fast-paced environment and work as part of a team
• Diligent attention to detail and ability to handle irate customers calmly

Required skills

• Computer software to monitor inventory, track staff schedules and pay, and keep records
• Bar control policies and monthly inventory control