Call Center Agent – Banking Sector

About the role

We are looking for enthusiastic Call Center Agents to join our banking customer service team. You will be the first point of contact for clients, providing accurate information on banking products and ensuring a smooth, satisfying experience.

Key responsibilities

• Handle inbound customer inquiries professionally and efficiently.
• Provide clear and accurate details about banking products and services.
• Resolve customer issues while maintaining high satisfaction levels.
• Work rotational shifts to cover the call center’s operating hours.

Required profile

• Graduates (fresh graduates are welcome).
• Excellent command of English (very good to excellent).
• Resident of Cairo or Giza.
• Willingness to work flexible, rotational shifts.

Required skills

What we offer

• Salary up to 10,500 EGP per month.
• Monthly incentives and annual profit‑sharing.
• Medical and social insurance.
• Transportation provided.
• Two days off each week.
• Opportunities for career growth within the banking sector.