Call Center Agent

First Abu Dhabi Bank Misr (FABMISR) · Le Caire

🇬🇧 English

Job description

About the role

We are looking for a dedicated Call Center Agent to join our team. In this position you will manage both inbound and outbound customer calls, provide accurate information about our products and services, and ensure a high level of customer satisfaction.

Key responsibilities

Answer customer calls professionally and efficiently.
Provide accurate information about products and services.
Handle and resolve customer complaints.
Follow up on customer requests when needed.
Maintain proper documentation of all customer interactions.

Required profile

Excellent communication skills.
Good command of English.
Customer service experience is a plus.
Ability to work under pressure.
Flexibility to work in 24/7 rotating shifts.

Required skills

Questions fréquentes

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Published 3 months ago

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First Abu Dhabi Bank Misr (FABMISR)

Le Caire

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