Customer Support (Dutch/English) – Full Remote

About the role

We are looking for a bilingual Dutch‑English Customer Support professional to join our team remotely. You will handle customer inquiries, provide product information and ensure a high level of satisfaction.

Key responsibilities

• Respond to customer queries via email and phone.
• Identify customer needs and introduce relevant product range.
• Provide clear information on contractual terms, invoices and cancellation policies.
• Maintain and improve overall customer satisfaction.

Required profile

• Fluent spoken Dutch (Netherlands) and good command of English, both written and spoken.
• Professional and confident phone manner.
• Target‑driven, friendly and communicative personality.
• Experience in sales or telemarketing is a plus.

Required skills

• Microsoft Office proficiency.

What we offer

• Full‑time or part‑time freelance contracts.
• 100 % remote work with BYOD (Bring Your Own Device).
• Fixed salary plus performance‑related bonus.
• Paid induction and training program.
• Dynamic, innovative environment with flat hierarchy.