Employee Lifecycle Associate

About the role

The ELC Associate at Global Solutions Egypt supports end-to-end employee lifecycle operations, including onboarding, employee services, data changes and offboarding. The role ensures accurate HR transaction processing and records maintenance, answers employee and stakeholder inquiries, helps resolve escalated HR cases and applies relevant policies and procedures to deliver reliable HR services.

Key responsibilities

• Process employee lifecycle transactions such as new hires, job and personal data changes, transfers, corrections and terminations.
• Maintain accurate, complete and up-to-date employee information and HR records in SuccessFactors Employee Central.
• Support employees and onshore People and Organization teams with daily HR transactions, policies and procedures.
• Answer routine and escalated HR inquiries from internal and external stakeholders promptly and professionally.
• Run regular data-integrity audits to find and fix errors in HR records.
• Register, monitor and update HR cases according to the Global Solutions service catalogue and service standards.
• Document, review and improve data-entry procedures and workforce-administration processes.
• Support departmental projects and take on additional HR operational duties when needed.

Required profile

• Bachelor's degree in Human Resources, Business Administration or a related field.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Excellent communication, teamwork, negotiation, time-management and self-management skills.
• Ability to work under pressure and meet demanding deadlines; previous internship or HR services experience is advantageous but not required.

Required skills

• Advanced Microsoft Excel; good working knowledge of PowerPoint and other Office applications.
• Knowledge of SuccessFactors Employee Central and applicable labor laws is preferred.