English Customer Support (Non-Voice)
taskus · Cairo
Job description
About the role
Provide world‑class, non‑voice customer support via chat and email for fast‑growing technology clients, ensuring accurate, efficient and respectful service.
Key responsibilities
- Deliver technical‑based assistance through chat and email, handling customer challenges.
- Participate in team initiatives, give feedback, and support collaborative solutions.
- Apply problem‑solving and critical‑thinking skills to achieve customer satisfaction.
Required profile
- Strong English speaking and writing (B2/C1) with excellent communication skills.
- Ability to work independently and as a remote team player, adaptable to process changes.
- Willingness to undergo background screening.
Required skills
- Experience with email and chat customer communication.
- Proficiency in PC‑based internet usage and Microsoft Office.
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Published 10 hours ago
Expires 1 month from now
5 views · 0 interested
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taskus
Cairo