English Tour Operator

About the role

We are looking for an English‑speaking Tour Operator to design and manage travel experiences for our clients. The role involves creating both domestic and international tour packages, ensuring every itinerary meets the customers’ preferences and requirements.

Key responsibilities

• Plan, organize and coordinate tour packages and travel itineraries for domestic and international destinations.
• Communicate with clients to understand their travel preferences, special needs and budget constraints.
• Prepare accurate quotations, detailed itineraries, booking confirmations and required travel documentation.
• Handle customer inquiries, modifications, cancellations and complaints professionally and promptly.
• Maintain up‑to‑date records of bookings, payments, vendor agreements and client information.
• Resolve operational issues quickly to ensure a seamless customer experience.

Required profile

• Strong communication skills in English, both written and verbal.
• Excellent attention to detail and organizational abilities.
• Customer‑focused mindset with the ability to handle inquiries and resolve issues.
• Ability to work independently and as part of a team in a fast‑paced environment.

Required skills