Front Desk Receptionist

About the role

Gold's Gym Elite San Stefano is seeking a Front Desk Receptionist to manage the reception area of its Alexandria location. This full‑time, on‑site position serves as the first point of contact for members and visitors, ensuring a welcoming and professional atmosphere.

Key responsibilities

• Greet members, guests, and visitors and direct them appropriately.
• Answer and route phone calls with courteous phone etiquette.
• Schedule appointments and manage bookings for gym services.
• Perform clerical tasks such as data entry, filing, and maintaining reception area organization.
• Provide accurate information about gym programs, facilities, and membership options.
• Handle inquiries and resolve basic issues to deliver excellent customer service.

Required profile

• Professional demeanor with the ability to create a welcoming environment.
• Ability to multitask efficiently in a fast‑paced setting.
• Experience in front‑desk or customer‑facing roles is preferred.
• High school diploma or equivalent; additional front‑office certifications are a plus.
• Fluency in English; Arabic proficiency is an advantage.

Required skills

• Strong phone etiquette.
• Clerical skills, including organization and basic administrative tasks.
• Exceptional communication and customer service abilities.