Front Desk Receptionist
Golds gym Elite San Stefano · Alexandrie
Description du poste
About the role
Gold's Gym Elite San Stefano is seeking a Front Desk Receptionist to manage the reception area of its Alexandria location. This full‑time, on‑site position serves as the first point of contact for members and visitors, ensuring a welcoming and professional atmosphere.
Key responsibilities
- Greet members, guests, and visitors and direct them appropriately.
- Answer and route phone calls with courteous phone etiquette.
- Schedule appointments and manage bookings for gym services.
- Perform clerical tasks such as data entry, filing, and maintaining reception area organization.
- Provide accurate information about gym programs, facilities, and membership options.
- Handle inquiries and resolve basic issues to deliver excellent customer service.
Required profile
- Professional demeanor with the ability to create a welcoming environment.
- Ability to multitask efficiently in a fast‑paced setting.
- Experience in front‑desk or customer‑facing roles is preferred.
- High school diploma or equivalent; additional front‑office certifications are a plus.
- Fluency in English; Arabic proficiency is an advantage.
Required skills
- Strong phone etiquette.
- Clerical skills, including organization and basic administrative tasks.
- Exceptional communication and customer service abilities.
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Golds gym Elite San Stefano
Alexandrie
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