German Sales Agent / SDR (Outbound Telemarketing)

About the role

The German Sales Agent will drive business growth by initiating contact, qualifying leads, and executing outbound telemarketing campaigns aimed at reactivating former customers in the German market.

Key responsibilities

• Conduct high‑volume outbound calls to former customers for reactivation and win‑back.
• Handle objections and close net conversions with an empathetic approach.
• Identify and qualify new prospects, preparing hand‑overs for Account Executives.
• Document all sales activities and lead status accurately in the CRM system.
• Ensure compliance with German telemarketing laws and contribute insights to improve strategy.
• Maintain expert knowledge of TaskUs products and services to articulate value propositions.

Required profile

• Native or near‑native German fluency (B2+/C1/C2) for both written and spoken communication.
• Professional working proficiency in English for internal communication.
• Proven experience in outbound sales or telemarketing.
• Relevant background in e‑commerce, booking, or technical support is a strong advantage.

Required skills

• Exceptional communication and active listening abilities.
• Strong problem‑solving and critical‑thinking capabilities.
• High cultural fit for the German market, including precise language use and professional etiquette.
• Self‑motivated, persistent, and results‑driven with a focus on commission‑based targets.