Hostess – Guest Reception & Seating
Morgans Originals · Qesm Ras El Bar
وصف الوظيفة
About the role
We are looking for a friendly and professional Hostess to be the first point of contact for guests at our new Morgans Originals hotel in Egypt. You will create a welcoming atmosphere, manage reservations and ensure smooth seating flow throughout the dining area.
Key responsibilities
- Greet guests warmly, making them feel valued from the moment they arrive.
- Handle reservations and waitlists using the restaurant’s reservation system, confirming guest numbers, times and special requests.
- Escort guests to their tables promptly, adjusting seating arrangements to match the venue’s capacity and flow.
- Address special seating needs, accessibility requirements and any guest concerns quickly and efficiently.
- Monitor the dining floor, ensuring tables are cleared, reset and ready for the next guests.
- Maintain a clean, organized front entrance and lobby, providing comfortable waiting areas with refreshments when appropriate.
- Collaborate with the kitchen, bar and service teams to ensure seamless operations.
Required profile
- Excellent interpersonal skills with a genuine passion for hospitality.
- Ability to work efficiently in a fast‑paced environment, especially during peak hours.
- Strong attention to detail and a proactive approach to problem‑solving.
- Flexibility to adapt to changing guest needs and service standards.
Required skills
- Experience using reservation or booking software.
- Basic knowledge of restaurant floor management.
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Morgans Originals
Qesm Ras El Bar