Product Operations Manager - Analytics and Promotions

About the role

Mastercard is looking for a Product Operations Manager to lead analytics and promotions for its Loyalty products. The role focuses on managing loyalty data analytics, coordinating promotions, and delivering accurate reporting across regions.

Key responsibilities

• Oversee loyalty data analytics and ensure high‑quality reporting.
• Coordinate promotional campaigns and track their performance.
• Support client engagements, including consulting services, test‑and‑learn experiments, and impact analysis.
• Develop scalable advanced analytics solutions for Loyalty product clients.
• Collaborate with cross‑functional teams to translate data insights into business actions.

Required profile

• Undergraduate or master’s degree.
• 5+ years of experience in a data‑driven consulting or analytics organization.
• Strong analytical mindset with attention to detail and ability to work with large datasets.
• Excellent written and verbal communication skills for client‑facing situations.
• Proven project‑management capabilities and teamwork orientation.

Required skills

• Advanced Excel.
• SQL.
• Python.
• Big Data technologies (Hadoop, PySpark, ScalaSpark, SparkR, HQL, Hive).
• R.
• Data visualization tools (PowerBI, Tableau).