Restaurant Supervisor (Cairo)

About the role

The Restaurant Supervisor will lead daily operations of our Cairo restaurant, ensuring a seamless dining experience for guests. This full‑time, on‑site position reports to senior management and plays a key part in maintaining service excellence and operational efficiency.

Key responsibilities

• Oversee all front‑of‑house activities, including staff scheduling, training, and performance monitoring.
• Ensure food and beverage quality meets brand standards and guest expectations.
• Handle guest interactions, resolve complaints, and promote customer satisfaction.
• Monitor compliance with health, safety, and hygiene regulations.
• Collaborate with management to implement operational improvements and achieve business targets.

Required profile

• Strong supervisory abilities with experience in team management and performance evaluation.
• Excellent customer service orientation and communication skills.
• Leadership and problem‑solving capabilities in high‑pressure environments.
• High school diploma or equivalent; a Bachelor’s degree in Hospitality Management is a plus.
• Previous experience in restaurant supervision or a similar leadership role is preferred.

Required skills