Senior Key Account Manager – Food Delivery

About the role

We are looking for a Senior Key Account Manager to join Talabat’s growth team. In this role you will manage and expand relationships with strategic partners, driving revenue and ensuring high-quality service across our food-delivery platform.

Key responsibilities

• Grow and optimise a portfolio of key accounts, turning partners into revenue generators.
• Conduct regular business reviews and provide performance insights to stakeholders.
• Identify and pursue new revenue opportunities and support customer acquisition for restaurant partners.
• Prepare weekly and monthly performance reports and track key metrics.
• Build and maintain strong relationships with e‑commerce, operations and marketing teams of partners.
• Plan and execute regional campaigns aligned with partners’ marketing calendars.
• Analyse data to highlight trends, propose projects and improve processes.
• Collaborate with operations to resolve commercial gaps and enhance the customer experience.
• Deliver quarterly reviews, ensuring right assortment, healthy orders, GMV growth and consistent service quality.
• Maintain activity records in Salesforce.

Required profile

• Bachelor’s degree in any discipline.
• 3‑5 years of experience in key account management or commercial sales, preferably in food‑delivery or e‑commerce.
• Proven track record of driving revenue growth and managing strategic partnerships.
• Strong analytical mindset and ability to present data‑driven insights.
• Excellent communication and negotiation skills.

Required skills

• Salesforce