Senior Key Account Manager – Food Delivery

About the role

Talabat, part of the Delivery Hero Group, is seeking a Senior Key Account Manager to lead the growth of strategic restaurant partners. You will be responsible for building strong relationships, driving revenue, and ensuring a seamless experience for both partners and customers.

Key responsibilities

• Grow and manage a portfolio of key restaurant accounts, turning them into revenue generators.
• Optimize account performance, conduct regular business reviews and provide data‑driven insights.
• Identify and act on revenue opportunities, negotiate contracts and special terms.
• Collaborate with e‑commerce, operations, and marketing teams to execute regional campaigns.
• Produce weekly and monthly performance reports and maintain activity logs in Salesforce.
• Work with the Operations Manager to close commercial gaps and improve service quality.
• Deliver quarterly reviews to partners, highlighting growth areas and improvement actions.

Required profile

• Bachelor’s degree in any discipline.
• 3‑5 years of experience in key account management, preferably in food delivery or related e‑commerce sectors.
• Proven track record of driving GMV growth and maintaining high service standards.

Required skills

• Salesforce (experience updating and tracking account activities).

What we offer

• Opportunity to work in a fast‑growing multinational environment.
• Exposure to a wide network of restaurant partners across multiple markets.
• Collaborative team culture focused on innovation and customer experience.