Spa Receptionist

About the role

La SiestaSpa is seeking a full‑time, on‑site Spa Receptionist in New Cairo. You will be the first point of contact for guests, handling check‑in and check‑out, phone calls, and appointment scheduling while ensuring a welcoming and professional atmosphere.

Key responsibilities

• Greet guests and manage check‑in/check‑out procedures.
• Answer multi‑line phone calls, schedule and confirm appointments.
• Respond to inquiries about services, pricing, and availability.
• Maintain accurate client records and handle payments, issuing receipts.
• Perform basic clerical duties such as filing, data entry, and email correspondence.
• Coordinate with therapists and other team members to ensure smooth guest experiences.
• Keep the reception area tidy and uphold spa policies and standards.

Required profile

• Strong customer service and communication skills.
• Professional appearance, punctuality, and respect for guest privacy.
• Ability to stay calm, organized, and detail‑oriented in a fast‑paced environment.
• Fluency in English; additional languages are a plus.
• Previous experience in a spa, salon, hospitality, or front‑desk setting is advantageous.

Required skills

• Proficiency with scheduling software.
• Experience using multi‑line phone systems.
• Basic computer literacy: email and office applications.
• Data entry and filing capabilities.