Visa Officer

About the role

The Visa Officer role is a full‑time, on‑site position based in Egypt, responsible for managing visa applications for both individual and corporate travelers. You will work closely with consulates, embassies and internal travel teams to ensure smooth visa processing for MICE and leisure trips.

Key responsibilities

• Collect required documentation, complete application forms and track submission and approval status.
• Liaise with consulates and embassies, staying up‑to‑date on visa regulations.
• Provide clear guidance to clients on visa requirements and processing timelines.
• Respond to customer inquiries, resolve visa‑related issues and maintain accurate records.
• Coordinate with internal travel and event planning teams to ensure timely visa arrangements.

Required profile

• Strong knowledge of visa processes and procedures with practical experience.
• Excellent customer service and communication skills.
• Well‑developed interpersonal skills for working with clients, consular officials and internal teams.
• Attention to detail and strong organizational abilities.
• Fluency in English; additional languages relevant to key destinations are a plus.
• Previous experience in travel agencies, visa processing centers or related fields is preferred.

Required skills

• Handling Visas
• Online application platforms
• Visa processes and procedures
• Immigration Issues
• Office software