Account Manager

About the role

As an Account Manager at Talabat, you will be the primary liaison for restaurant and vendor partners, helping them maximise their presence on our platform and grow sales. You will combine data‑driven insights with proactive relationship management to ensure high partner satisfaction and retention.

Key responsibilities

• Build and maintain long‑term relationships with restaurant and vendor partners, acting as a trusted advisor.
• Analyse sales, operational and engagement data to identify improvement opportunities in menu performance, pricing, promotions and delivery logistics.
• Provide actionable recommendations and conduct regular business reviews to align on results and growth plans.
• Identify upsell and cross‑promotion opportunities, optimise partner content (menus, images, delivery times) and coordinate marketing campaigns.
• Collaborate with internal Marketing, Logistics and Operations teams to resolve partner issues and ensure smooth onboarding and campaign execution.
• Negotiate and renew commercial agreements, ensuring compliance with service‑level standards.

Required profile

• Bachelor’s degree in Business, Marketing or a related field.
• Minimum 2 years of experience in Account Management, Sales or Partner Success (food‑tech, FMCG or e‑commerce a plus).
• Strong analytical mindset with a customer‑first attitude.
• Residency in Alexandria is mandatory.
• Self‑starter capable of working independently in a fast‑paced environment.

Required skills

• Excel
• Google Sheets
• Data dashboards