Bilingual French and English Sales Representative

About the role

TTEC is looking for a Bilingual French and English Sales Representative to join its Cairo team. You will help customers transition to new shipping systems, delivering a consultative sales experience that drives activation and retention.

Key responsibilities

• Generate new business through outbound calls and emails.
• Guide customers through onboarding, migration, and post‑migration support.
• Assess each customer’s shipping profile, address technical questions, and identify upsell opportunities.
• Complete system workflows and escalate complex queries to the appropriate teams.
• Engage key decision‑makers to ensure smooth account setup and migration.

Required profile

• Strong interest in customer engagement and confidence initiating outbound conversations.
• Previous sales or account‑management experience preferred.
• Excellent communication and interpersonal skills.
• Goal‑oriented with a focus on activation targets.
• Empathy for customers navigating system transitions.
• Fluent French and conversational English.

Required skills

• Microsoft Office
• CRM software

What we offer

• Comprehensive sales, product and systems training.
• Ongoing coaching and supportive leadership.
• Diverse, community‑focused workplace.
• Career‑growth and continuous learning opportunities.