This job is no longer available
This job expired on 16/08/2026. It no longer accepts applications.
Bilingual French & English Customer Service Representative (Night Shift)
TTEC · Le Caire
Job description
About the role
Join TTEC’s award‑winning team as a Night‑Shift Bilingual French & English Customer Service Representative. You will support a U.S. financial program from our Cairo centre, delivering exceptional experiences to customers while growing your skills in a dynamic, inclusive environment.
Key responsibilities
- Answer incoming communications from customers via phone, chat, or email.
- Conduct research to provide accurate information and resolve customer issues.
- Consult on products with empathy and ensure a positive experience.
Required profile
- At least 6 months of customer service experience.
- High school diploma or equivalent.
- Fluency in French (C1) and English (B1).
- Basic computer proficiency.
Required skills
- Computer usage.
What we offer
- Supportive career development and training programs.
- Inclusive and community‑focused culture.
- Base salary with performance‑based bonuses.
- Access to thousands of free courses for professional growth.
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TTEC
Le Caire