This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Call Center Agent
Terra Solutions · ramadan
Job description
About the role
Terra Solutions is seeking a full‑time Call Center Agent to join its on‑site team in 10th of Ramadan. The role involves handling both inbound and outbound customer calls, ensuring timely and professional support while maintaining high satisfaction levels.
Key responsibilities
- Answer and place inbound and outbound calls in a courteous manner.
- Address customer inquiries, resolve complaints, and provide accurate information.
- Document call details and follow up on open issues.
- Maintain quality standards in every interaction.
- Support team goals by meeting performance metrics.
Required profile
- Proven experience in customer service or support roles.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to work in a fast‑paced environment and multitask effectively.
- High school diploma or equivalent; additional training in customer relations is a plus.
Required skills
What we offer
- Full‑time, on‑site position in a professional and collaborative team environment.
- Opportunity to develop call‑center expertise and advance within a growing company.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Terra Solutions
ramadan
Related job offers
-
Call Center Representative
Real Mark Egypt Heliopolis -
English Customer Service – Mortgage Account Specialist (New Cairo)
Teleperformance USA New Cairo -
Customer Service Representative – English Fluent
Comin Insurance -
C1 Speaker
Teleperformance Global Services Private Limited New Cairo -
German-speaking BPO Associate
PlanetLink Solutions Cairo