Call Center Intern

About the role

We are looking for a motivated Call Center Intern to join our customer support team. This short‑term position offers hands‑on experience handling inbound calls, assisting customers, and supporting daily administrative tasks.

Key responsibilities

• Answer incoming customer calls and respond to basic inquiries.
• Transfer calls to the appropriate department when necessary.
• Follow up on customer requests and ensure timely resolution.
• Update and maintain customer information and case records.
• Log customer complaints and service requests accurately.
• Assist the team with routine administrative duties.
• Maintain a professional and friendly attitude during all interactions.

Required profile

• Strong communication and customer service skills.
• Good listening and problem‑solving abilities.
• Basic computer proficiency.
• Familiarity with Microsoft Office applications.
• Ability to thrive in a fast‑paced environment.
• Current university student or recent graduate.

Required skills

• Microsoft Office

What we offer

• Practical experience in a call‑center environment.
• Opportunity to develop professional communication skills.
• Mentorship from experienced customer service staff.