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Call Center Representative – Banking Sector

Go Partners · Le Caire

Junior 🇬🇧 English

Job description

About the role

We are seeking enthusiastic Call Center Representatives to join our banking contact centre. The role involves handling inbound and outbound calls, providing accurate information and delivering a high level of customer service to our clients.

Key responsibilities

  • Answer and place calls related to banking products and services.
  • Verify customer identity and handle confidential information securely.
  • Resolve inquiries, complaints, and requests in a timely manner.
  • Document interactions accurately in the system.
  • Meet daily performance targets and quality standards.

Required profile

  • Fresh graduate from any university, preferably with a good GPA.
  • Excellent English proficiency, both spoken and written.
  • Strong communication and interpersonal abilities.

Required skills

    What we offer

    • Gross salary of 10,500 (local currency) plus incentives and profit sharing.
    • Transportation provided.
    • Rotational shifts with two days off per week.

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    Published 1 month ago

    45 views · 0 interested

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    Go Partners

    Le Caire