Cash Collection Specialist
invygo · Cairo
Job description
About the role
The Cash Collection Specialist will manage and follow up on outstanding customer payments for the KSA market, ensuring timely collection while maintaining a positive customer experience.
Key responsibilities
- Contact customers with overdue payments via calls, WhatsApp, and emails, reminding them of due dates and guiding payment options.
- Maintain an updated tracker for pending and completed payments, verify payment proofs, and update the system upon receipt.
- Provide professional responses to payment inquiries, support customers with payment links or invoices, and log interactions in Freshdesk.
- Share daily and weekly collection reports, highlighting high‑risk customers and escalating issues to the Supervisor.
Required profile
- Bachelor’s degree.
- 2–3 years of experience in customer collections, billing, or customer service.
- Strong communication skills in Arabic and English, both spoken and written.
- Organized, detail‑oriented, and reliable under pressure.
Required skills
- Proficiency in Excel or Google Sheets.
- Experience with ticketing systems such as Freshdesk.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Egypt.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 6 hours ago
Expires 1 month from now
4 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
invygo
Cairo